Get in touch.
Every request — bug reports, feedback, account deletion and privacy requests included — is handled through a single address.
Requests are usually answered within a few business days. Requests concerning personal data are resolved within the period required by law.
Bug reports
To look into a report, all that is needed is what you were trying to do and what happened instead. The following shortens the investigation:
- The device and browser you used.
- Where you saw it: a board, a collection, or the welcome screen.
- A screenshot, if you have one.
Feedback and requests
Feedback on missing features, current behaviour and design decisions is read and considered. panonu is deliberately limited in scope, so not every request makes it onto the roadmap — but every message is answered.
Deleting your account
Your account and every record attached to it can be deleted from inside the app: Settings → Account → Delete account. Details, and the route to take when you cannot reach the app, are on the account deletion page. Deletion cannot be undone; we recommend downloading your data from Settings → Backup first. What is processed and why is explained on the privacy page.